Blog Archives

Will I receive a monthly statement from you or the processor?

You will receive a monthly statement from Merchant Services & Consulting as well as the processor.

How can I reach a representative?

Please call us at 480-987-6696

Is tax being charged on processing?

No, tax does not get charged on processing. However, if you are renting/buying/leasing equipment, then tax does apply on the product itself. If the rules on this change, we will let you know and you will be liable for only … Continue reading

Can you help negotiate with American Express too?

Although AMEX is a separate company, Merchant Services & Consulting does have the ability to apply for lower rates with AMEX. However, it is not guaranteed that AMEX will lower your rate.

Is American Express a separate company?

Yes, American Express is a separate company. They offer their own rates. We can assist in coordination.

I have been a target of fraud in the past. Is that going to affect my ability to process now?

If you were simply a target of fraud, and have not been convicted, then you will not be affected by it. If you have been subject to payment network fines for PCI breaches or security breaches, you may have greater … Continue reading

Do you provide education and training on fraud?

Yes. We take fraud very seriously, and offers handy tutorials on how to avoid being targeted.

How long will it take to receive my equipment after getting approved?

Equipment should be delivered to you within 2-4 business days after you’ve been approved.

How long will it take my request to be approved for processing?

Approval will usually take anywhere from 2-5 business days depending on the size and nature of  your business.

How are you different than your competition?

Merchant Services & Consulting is all about customer service and cares about your business. Not only do we ensure the best possible results and have great access in the marketplace but we make sure the entire process is easy and … Continue reading